You've changed your travel for the better. Here's everything you need to know about your July.

Classic

Trunks

Light

Get in touch with our Customer Happiness Team.

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July - Help Centre (AU)

Everything you need to know about your new July.

Getting Started

General

Order Support

How do I personalise my item?

How long does personalisation take?

Why can't I personalise this item?

Can I return or exchange my personalised items?

Is personalisation easy to remove?

Personalisation

Where's the rest of my order?

Order Delivery

What is the 100 Day Returns Policy?

Set & Promotional Returns

Returns & Exchanges

What are July's Warranty Policies?

Luggage - Limited Lifetime Warranty

Bags & Accessories - Limited 5 Year Warranty

Small Leather Goods - Limited 2 Year Warranty

Ancillary Item - Limited 2 Year Warranty (DRAFT)

How do I submit a warranty claim?

Product Warranties

Is July's luggage within Airline Standards?

What's the difference between each Carry On?

What's the difference between each Checked Luggage?

Can I nest my luggage?

Does it fit under the seat?

Commonly Asked Questions

Can I remove scuffs from my luggage?

How do I clean the Carry All range?

Care & Storage

Getting Started with the Classics

Setting Up Your Locks.

The Power Bank.

Care Instructions

Warranty Information

An Introduction to Your Trunks

Setting Up Your Trunk Locks

An Introduction to The Light Family

Seasonal Promotions